Privacy

Burt's Bees Australia is committed to protecting your personal privacy. Whether you are a commercial customer, product consumer, supplier or private individual we will endeavour in the practice of our business to appropriately safeguard your privacy. This privacy policy details the kind of personal information we may hold and how we ensure that it is properly collected, managed and protected.

Collection of personal information

By personal information, we are referring to information about you as an individual that we have recorded in the course of our business and in your dealings with us. This may be contact information, specific information that you provide to us or information that we compile. This information may come to us when you make an enquiry and provide us with your contact details, or when you enter one of our product competitions. It may be information we record to enable us to work with you as a customer or supplier. At all times, our policy is to consider your rights over what information is collected and how it used.

Using your personal information

Your personal information may be used for the following purposes only:

To enable us to respond to any enquiries or complaints
To enable us to render our services to you or to deal with you as a supplier
To provide you with information about our products, services and promotions
To ask for your opinions and comments
To collate into statistical data for marketing analysis
Burt's Bees will not provide your personal information to any third party without your consent.

Your access to your personal information

At all times, you are free to contact us regarding the personal information about you that we may hold. We will provide you with a record of the information we have and encourage you to help us keep it accurate. If at any time you wish to change or delete any of the information we have about you we will amend our records appropriately, unless we need to keep it for legal reasons. Please note however that deletion of your information may impact on our ability to effectively provide products and services to you.

Security of your personal information

Burt's Bees will endeavour to take all reasonable steps to ensure that the information we hold about you is protected and secure.

Contacting us

For any issues relating to matters of privacy and personal information, please apply directly to enquiries@burtsbees.com.au.

Copyright - use of site material

All information, text, graphics, software and other material ("Content") on this site is protected by Australian and international copyright and trade mark laws. Copyright in the Content is owned by Burt's Bees Australia Pty Ltd ABN 74 128 880 893 ("Burt's Bees") and/or its suppliers. You may use a web-browser to download and view the Content for your personal, non-commercial use. You must not use the Content for any other purpose without Burt's Bees's prior written permission.

Idea submissions

Ideas or suggestions submitted to Burt's Bees regarding possible improvements of the site, Burt's Bees's products or business methodologies are not submitted in confidence and may be used by Burt's Bees for any purpose or disclosed to any person. Burt's Bees will not be liable to compensate any person submitting such material.

Links

The site contains hyperlinks to Internet sites operated by third parties. These linked websites are not under the control of Burt's Bees and Burt's Bees is not responsible for the contents of any linked site. Burt's Bees provides these links to you as a convenience only, and the inclusion of any link does not imply endorsement of the linked site by Burt's Bees.

Disclaimer of warranties and limitation of liability

This site may contain inaccuracies, typographical or programming errors. Burt's Bees may change the content at any time.

Burt's Bees makes no representations about the accuracy or suitability of the Content, which is provided "as is" and without express or implied warranty. Subject to any non-excludable rights conferred on you by law, Burt's Bees excludes:

All warranties and conditions whether express, implied, statutory or otherwise, relating in any way to this site or your use of this site; and
All liability (including for negligence) to your or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage such as loss of revenue or profits, unavailability of systems or loss of data) however caused by, arising from or in connection with, any use of this site or the Content accessed through it.

Where any Act of Parliament implies any condition or warranty in relation to your use of this site and that Act prohibits exclusion of that term, then that term is included. To the maximum extent permitted by law, Burt's Bees's liability for any breach of such a non-excludable term is limited to the supplying of services again.